I reckon this is good news. I just heard back from the Irish Michael Scott’s contact person, who said the following:
Thank you for bringing this to our attention. We have passed this on to Random House who said they will handle this immediately.
Hopefully, this will help light a fire under Barnes and Noble to straighten matters out. Of course, this doesn’t mean I’ll wind up with an author page of my own. I half-expect to get lumped in with all the other nondescript Michael J. Scott’s out there publishing various text books few people read, rather than the awesome fiction I write that even fewer… people… read…
Starting to wonder whether of not this is going to work out to my advantage. 😉